Terms and conditions Baltic Cheese
1. Scope of the Terms.
1.1 The conditions apply to all legal relations between any person and the owner of the trading environment baltic-cheese.com (hereinafter – Baltic Cheese online store) Rassvet OÜ in relation to the purchase of goods through the Baltic Cheese online store.
1.2 In addition to these Terms, legal relations arising from the purchase of products through the Baltic Cheese Online Store are regulated by the laws of the Republic of Estonia.
1.3 Rassvet OÜ has the right to make changes and additions to these conditions and the price list as a result of the development of the online store Baltic-cheese and in the interests of a more efficient and safe use of the online store. Amendments to the Terms and Price List will be announced on the website www.baltic-cheese.online. Changes and additions to the Terms and Price List shall enter into force after the publication of the relevant amendments or additions on the website www.baltic-cheese.online.
2.1. All prices listed on the Baltic Cheese website include 20% VAT.
2.2. Additional costs, including transportation or administrative fees, may be added to the price of the goods indicated in the online store, as indicated in the Terms of Service. The amount of additional fees depends on the cost of the buyer’s basket and the delivery method chosen by the Client. The value added to the price of the purchased goods will be calculated and indicated in your basket at checkout.
2.3. Rassvet OÜ may change the price of a product after order confirmation only if there is a technical or other reason independent of the Seller. In this case, if you do not agree to purchase the product at a new price, you can cancel your order within 24 (twenty four) hours from the receipt of the notification of a change in price from the Seller. If you cancel your order, you will be refunded the full amount paid by you.
3. Order payment.
After confirming the order, an invoice will be sent to your email address. The contract of sale of products is considered concluded (entry into force of the contract) from the moment the amount due is received according to the order confirmation to the bank account of Rassvet OÜ.
3.1. You can pay by bank transfer after billing.
3.2. Your order will be canceled if you have not paid the purchase amount within two days.
4. Delivery of goods.
Orders placed in the online store are processed on weekdays (Mon – Fri from 9 to 17). If your order is later than 15:00 on Friday, your order will be placed next Monday.
4.1. Delivery of goods from the warehouse usually takes 1-2 business days after payment of the invoice. Delivery within the rest of Estonia within 2-3 business days. Free shipping on orders over 100 euros.
4.2. If the product you ordered is not in stock, it must be ordered from the supplier, and it is obvious that the product cannot be delivered within the delivery time. In this case, we will notify you by phone or email of the delivery of the order within 2 business days. If you lose interest in purchasing a product due to a waiting period, you have the right to cancel your order and the amount you paid (including delivery) will be returned.
4.3. As soon as the goods you ordered are delivered to the courier company, they will contact you to specify the delivery time.
4.4. The courier company delivers the goods to the address you provided when placing the order. You cannot change the destination later.
4.5. Please follow the correct contact information when ordering to avoid delays and misunderstandings in the delivery of products. Rassvet OÜ and the courier company are not responsible for delays and misunderstandings in the delivery of products, if they are associated with inaccuracy of the information provided by you when placing the order.
4.6. Upon receipt of the order, verify the integrity of the product packaging. Please inform us about the product with damaged packaging at firstname.lastname@example.org or by telephone Rassvet OÜ +372 5555 6862. If you do not make claims regarding mechanical damage upon receipt of the goods, such claims will not be considered in the future.
5. Responsibility and force majeure.
5.1. Rassvet OÜ is liable to you, and you are liable to Rassvet OÜ for damage caused to the other party as a result of violation of these conditions in cases and to the extent provided for by the legislation of the Republic of Estonia.
5.2. Rassvet OÜ is not liable for any damage caused to you or for a delay in the delivery of the product if the damage or delay in the delivery of the product is caused by circumstances beyond the control of Rassvet OÜ (force majeure).
6.1 Product images are for illustration only.
6.2 Product information is regularly reviewed and updated. Data may be updated since your last visit. Due to the lack of manufacturer data cards, product information in the Baltic Cheese online store may contain inaccuracies. In this case, the Baltic Cheese online store is not responsible for the accuracy of the product information. However, we recommend that you verify the correct product information in our Customer Service Department at 372 5555 6862 before making a purchase.
Valid from 07.24.2019